Orders typically ship withing 3-5 days. During the holidays, that time doubles. So please make sure you order early and with enough inventory to make it thru the holiday rush. 

Most of our merchandise can be used outside. But to ensure longevity and non-fading, we suggest you instruct your customers to seal those items. Clay is porous and will change color with rain and the elements. However, that is what enhances the beauty of these products.

Please keep in mind that any claims, damages, etc will only be honored up to 30 days after purchase was made. Please keep that in mind.

Yes! Anything that we ship to Hawaii/Alaska or outside the US, the customer has to pay the difference for shipping costs. It is pricey. You will receive an email from us, with the out of pocket cost to ship to you and instructions on how to proceed.